FAQ
Frequently Asked Questions
What’s your approach to quality control?
Quality is our top priority, whether it’s in our customer service or in how we clean your space. While different facilities have different requirements, each is overseen by several layers of supervision and receives a thorough inspection by our managers. We adhere to your written specification or SOW in addition to any applicable polices and guidelines. The proof is in the details.
Do you subcontract?
No. We self perform our janitorial services.
How fast can you respond?
We are here for you! We respond promptly and always prioritize emergency service request(s).
What differentiates you from the competition?
Excellent Reputation
- 20+ years of management & operations oversight
- Highest quality of service at competitive pricing
- Committed to excellence -100% client guarantee
- Fully vetted, experienced, and trained employees
- OSHA certified safety & training programs
- Innovative and Flexible Solutions
- Use Green label chemicals and consumables
- Industry compliant with codes & standards of excellence
- Licensed, Bonded and Insured
Experience and Expertise
- Our management team has over 20+ years experience and is well versed in private and public contracts as well as the administrative operations of projects both large and small.
- Our dispatch is responsive and available 24 hours a day.
- Our billing is always accurate, detailing specific locations, required PO and job numbers, dates, and hours worked.
- All members of our cleaning staff are employees. They receive rigorous on-site and in-house training regarding SOW and equipment and application of cleaning solutions.
- All members of our cleaning staff wear Clean Team uniforms.
- Our English-speaking managers ensure that we communicate effectively and often.
Local and Flexible
- We can get to your site right away.
- We are responsive and reliable.
- We work to meet your schedule.
Award-Winning Service
- We sweat the details. Your satisfaction is our top priority.
- Awarded “Contractor Exceptional Performance Award –Office Facilities” distinction in 2006, 2010 and 2012 from Court Services and Offender Supervision Agency (CSOSA).
What our customers are saying
The workers did an amazing job, and paid attention to details.
"Clean Team Janitorial Services Inc has been amazing. They were contracted to come to our school to clean before students came. The workers did an amazing job, and paid attention to details. I would definitely recommend them to anyone looking for a clean building/home."
- Christian O
They did a wonderful job on my carpet!
"They did a wonderful job on my carpet! My carpet is light brown and is always left looking brand new after they're done. They are so professional and always do a great job. I'm going to continue using them for my cleaning services."
- Yvonne B
Our office has never looked better.
"I've been working with Clean Team Janitorial Services Inc. for years, and they have consistently exceeded my expectations. Their attention to detail, professionalism, and dedication to customer satisfaction are unparalleled. The owner is fantastic and always goes above and beyond to ensure everything is perfect. Our office has never looked better. Highly recommend their services!"
- Kenedy A